Contact Centre Manager

Industry:
IT/Computer – Development
Job Salary: Market Related
Workplace: On Site

Grade 12 with a Bachelor’s in Business Management

7 years’ experience managing a contact / call centre

Experience in the Travel and or Tourism industry advantageous

Experience in managing and working with budgets.

Experience in starting up new call centers (International Campaigns)

Ability to manage multiple call centre campaigns (all International)

Strong staff management and training

Target driven.

Strong report writing

Resource planning – recruitment, monitor productivity and efficiency.

To apply for this job email your details to [email protected]