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Project Manager (Business integration & Transition) – (CONTRACT)

Admin

Industry:
Insurance and Investments – Other Insurance
Job Salary: Market Related
Workplace: On Site

Role Purpose

To lead the delivery of a complex, high-impact large-scale business transition programme involving multiple interdependent workstreams, senior stakeholders, regulatory and governance considerations, and material operational and people impacts.

The role is accountable for coordinating the end-to-end execution of the transition, ensuring business continuity, risk-managed delivery, stakeholder alignment, and a smooth shift towards the agreed future-state operating model within defined timelines.

Duration

  • Fixed-term contract: 6–12 months

Key Accountabilities

1. End-to-End Programme Delivery

  • Lead the planning and execution of the full transition programme

  • Establish and manage project plans, timelines, risks, dependencies, and reporting

  • Coordinate delivery across multiple workstreams, including People, Legal, Technology, Operations and Finance

  • Ensure disciplined execution in line with governance standards

(Aligned to cross-functional programme structure and governance model)

2. Transition Management

  • Coordinate workforce, governance and operational transition activities across the programme lifecycle

  • Work closely with Legal and Human Capital to support:

    • Compliance with applicable regulatory, governance and labour requirements

    • Accurate people-related planning, readiness and implementation activities

  • Manage risks related to employee relations, compliance, communication and transition readiness

3. Operating Model Alignment

  • Coordinate alignment of teams, processes, systems and capabilities to the agreed future-state operating model

  • Support the transition of operational activities, client touchpoints, processes and business capabilities

  • Protect continuity of business operations and customer experience throughout the transition

4. People & Change Coordination

  • Partner with HC and Change teams to:

    • Manage workforce impacts, role alignment, transition readiness and change adoption

    • Coordinate change readiness and communication plans

  • Support leaders through the transition process to ensure alignment and stability

(Aligned to workforce impact and change readiness focus areas)

5. Stakeholder & Governance Management

  • Engage key stakeholders across Exco, leadership teams, and project sponsors

  • Provide regular updates on progress, risks, and decisions required

  • Maintain strong governance, documentation, and audit trails

6. Risk, Issue & Dependency Management

  • Identify, track, and proactively manage programme risks and issues

  • Ensure dependencies across workstreams are managed effectively

  • Escalate critical risks early with recommended mitigation actions

Key Deliverables

  • Effective delivery of the agreed transition plan within defined timelines and governance requirements

  • Smooth shift to the agreed future-state operating model

  • Minimal disruption to employees, customers, operations and key stakeholder groups

  • All governance, compliance, and reporting requirements met

Experience & Capability Requirements

Experience

  • 8-12+ years' experience in project or programme management

  • Experience in complex business transformation, operating model change, organisational transition or integration-type programmes

  • Proven track record in:

    • Large-scale transformation, transition or operating model change programmes

    • Complex organisational change involving people, process, technology and governance impacts

    • Complex, multi-stakeholder environments

  • Experience working with senior leadership and executives

Key Skills & Competencies

  • Strong programme/project management capability (end-to-end delivery)

  • Excellent stakeholder management and influencing skills

  • Ability to manage complexity, ambiguity, and competing priorities

  • Good understanding of organisational change, workforce impacts and transition readiness

  • Structured, detail-oriented, and outcomes-driven

Advantageous

  • Exposure to legal/HC transitions

  • Financial services or insurance experience

  • Project management certification (PMP, PRINCE2 or similar)

Reporting Line

  • Executive Programme Sponsor

  • Close partnership with:

    • Legal & Governance

    • HC / People & Change

    • Business unit leadership

Success Profile (What "good" looks like)

  • Calm, structured operator in high-pressure environments

  • Builds trust quickly across stakeholders

  • Balances pace with governance and risk

  • Pragmatic and solutions-oriented

  • Strong personal credibility with executives

To apply for this job email your details to [email protected]