Alam Ellahi and Associates
My client is a leading Car Rental Group seeks an individual to provide an efficient and value adding service so as to continually exceed customer expectations. You will need to be a frontline individual with excellent communication skills and has the ability to work with a sense of urgency and cross sell and upsell value added products
Car Rental Agent/Customer Services – Kruger Mpumalanga International Airport Region
Mpumalanga
R11130 per month plus benefits provision, incentives and uniform
SPECIFIC EXPERIENCE REQUIRED
- Matric – Minimum E aggregate
- Code 08 – unendorsed driver’s license
- Good customer services and sales skiills
- Computer literate
- Own reliable transport to and from work daily
- Must be well presented
COMPETENCIES
- Incumbent must be willing to work shifts
- Incumbent must be willing to work overtime when the need arises
- Incumbent must be willing to work in all weather conditions
- Incumbent will be responsible for his / her own transport to and from work
OUTCOMES
- Ensure the Company’s standards are met at all times
- Must be able to meet targets: Customer Service Incentive, Delayed Stats
PERSONAL ATTRIBUTES
- Customer focused
- Approachable
- Organised
- Must be a team player
- Must be motivated to achieve targets and deadlines
- Attention to detail
- Able to work in a fast paced, pressurized environment
SKILLS
- Good communication skills
- Problem solving
- Listening
- Conflict handling
- Computer literate
RESPONSIBILITIES
Delivering the Company promise to our Customers and representing the brand through continuous Ambassadorship.
- All transactions
- Asset control and fleet control
- Termination and counter duties
- General administration
Apply to : alam@ellahi.co.za
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