Industry:
Manufacturing – Other Manufacturing
Job Salary: Market Related
Workplace: On Site
Field-Based Role | Travel to Client Sites Required
A leading company in the engineering and fluid technology sector is seeking a hands-on and experienced Field Service Supervisor to oversee field service operations related to low-pressure hydraulic, pneumatic, and lubrication systems.
This role is ideal for a technically strong leader who enjoys being on-site, guiding teams, solving complex problems, and ensuring top-tier service delivery to customers across multiple industries.
Key Responsibilities
- Team Leadership
- Supervise and coordinate field service technicians and specialists
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Provide on-the-job training, technical guidance, and performance support
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Ensure work is completed on time, within budget, and to customer satisfaction
Service Delivery & Technical Oversight
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Oversee installation, maintenance, repair, and troubleshooting of hydraulic, pneumatic, and lubrication systems
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Ensure all services meet company quality standards and procedures
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Support technicians with advanced fault-finding and system optimisation
Customer Engagement
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Build and maintain strong relationships with key clients
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Understand customer needs and provide timely, effective technical solutions
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Work closely with Sales and Product teams to identify service growth opportunities
Inventory & Asset Control
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Manage spare parts, tools, and service equipment inventory
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Coordinate with procurement and logistics to ensure resource availability
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Oversee asset registers and fleet-related requirements
Safety & Compliance
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Enforce safety procedures and industry regulations
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Conduct safety inspections, risk assessments, and incident investigations
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Ensure compliance with ISO and internal audit standards
Quality, Reporting & Administration
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Monitor quality of field work and implement corrective actions where needed
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Maintain accurate service records, work orders, and reports
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Provide regular performance and operational reports to management
Minimum Qualifications
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National Certificate (NQF Level 4)
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Recognised Trade Certificate in a relevant technical field
Experience & Competencies
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3–5 years’ experience in field service operations
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Strong technical knowledge of hydraulic, pneumatic, and lubrication systems
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Proven leadership or supervisory experience
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Strong problem-solving and fault-finding ability
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Excellent communication and customer service skills
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Knowledge of safety regulations and field service best practices
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Computer literacy for reporting and service documentation
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Valid driver’s license and willingness to travel
To apply for this job email your details to [email protected]