Consumer Brand Manager (Digital & Consumer-Focused)

Industry:
Medical – Other Medical
Job Salary: Market Related
Workplace: On Site

Main Purpose of Job

  • The Consumer Brand Manager is responsible for building consumer-facing brand equity through innovative, compliant marketing campaigns with a strong focus on digital, insights, and consumer engagement.
  • This role ensures Austell’s brands connect with end-users across the entire customer journey while driving brand awareness, loyalty, and market share.

Key Performance Areas

  • Consumer Marketing Strategy
    • Develop consumer campaigns across digital, social, and traditional media.
    • Translate brand strategy into compelling consumer messages.
    • Lead influencer marketing, PR, and pharmacy activations.
  • Digital Marketing & Insights
    • Own digital platforms: content calendars, social media, websites.
    • Understanding performance marketing campaigns (SEO, SEM, paid social, programmatic).
    • Use analytics, consumer research, and feedback to optimise campaigns.
  • Consumer Engagement
    • Map the consumer journey and identify loyalty-building interventions.
    • Execute in-store activations, promotions, and partnerships with retail.
    • Develop consumer education materials (leaflets, videos, online content).
  • Cross-Functional Collaboration
    • Partner with the Rx Brand Manager to align HCP and consumer messaging.
    • Work with agencies, research firms, and creative vendors for execution.
  • Compliance
  • Ensure all consumer marketing complies with SAHPRA and ASA codes.

Minimum Requirements

  • Education: Degree in Marketing, Communications, or Business.
  • Experience: 3–5 years in consumer brand management, FMCG/OTC experience advantageous. Proof of brand launch and growth success in the digital space advantageous.
  • Additional : a portfolio or case studies required ( proof of results in execution )
  • Skills: Digital marketing, consumer insights, social media management, agency management, campaign execution.
  • Behaviours: Creative, data-driven, adaptable, consumer-centric, collaborative

To apply for this job email your details to [email protected]