Customer Service Representative

Industry:
FMCG – FMCG Wholesale
Job Salary: Market Related
Workplace: On Site

Customer Service Representative – Cape Town, Western Cape

Scholtz Partners International is recruiting for a dedicated Customer Service Representative to join our client in the FMCG industry.

Position Details:
– Location: Cape Town, Western Cape
– Salary: R16,500
– Industry: FMCG – Wholesale Bakery/Catering Ingredients

Key Requirements:
– Minimum 2 years experience in FMCG industry required
– 2 years experience in customer service or similar role
– Excellent PC skills with ability to adapt to CRM tools
– Systems knowledge (Pastel preferred)
– Strong command of English language
– Excellent verbal and written communication skills
– Professional telephonic etiquette
– Ability to work in fast-paced, high-pressure environment
– Initiative and strong follow-through capabilities
– Team player mentality
– Hard working, organized with excellent work ethic

What You’ll Do:
– Handle customer inquiries and service requests
– Manage client relationships in the food industry
– Work with internal CRM systems and tools
– Support bakeries, food manufacturers and retail clients
– Process orders and manage customer accounts
– Maintain high service standards in a demanding environment

This role offers the opportunity to work with established clients in the food and bakery industry while developing your customer service expertise in a dynamic FMCG environment.

To Apply
Email your CV to: [email protected]

Website: www.sp-int.co.za

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To apply for this job email your details to [email protected]