- Sales
- Durban
- Company profile
- Full Time
Job Summary
Requirements:
- Matric qualification.
- Degree, Diploma, or Certificate advantageous.
- Previous experience dealing with Parastatal or State Owned Enterprises necessary.
- Tenders and projects working experience in construction or mechanical equipment industry essential.
Responsibilities:
- Act as the primary liaison between the organization and key clients.
- Cultivate strong client relationships, understand their needs, and ensure exceptional service delivery.
- Proficient administration skills for sales administration and paperwork accuracy.
- Manage key accounts by phone, identify growth opportunities, and collaborate across teams to meet client expectations.
- Execute strategic, operational, and relationship-focused tasks for seamless customer partnerships.
- Engage clients to comprehend operational needs and strategic goals.
- Regularly assess evolving customer needs and align offerings accordingly.
- Develop a comprehensive strategic plan in line with customer goals.
- Identify and explore avenues for continuous improvement and value addition.
- Work with internal teams for timely equipment delivery and service.
- Monitor project progress, identify risks, and implement mitigation strategies.
- Maintain transparent communication, providing updates and project reports.
- Address customer concerns promptly and proactively manage risks.
- Ensure adherence to partnership agreement terms and conditions.
- Collaborate with legal teams to resolve contractual issues swiftly.
- Stay updated on industry trends, competitors, and market dynamics.
- Offer strategic insights based on industry understanding.
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